Medicare and Medicaid basics for caregivers

July 27, 2025

A caregiver-friendly primer on Medicare and Medicaid basics, eligibility, benefits, and practical tips for seniors.

Navigating Medicare and Medicaid can feel overwhelming, especially when you’re caring for a senior loved one in Richmond, Virginia. At The Village (Richmond), a ProMedica Senior Living Community, we understand that families seek clarity, compassion, and practical steps. This guide outlines the essentials caregivers should know, how these programs interact, and where to turn for trusted help.

What does Medicare cover?

Medicare is a federal program primarily for people 65 and older, though some younger individuals with disabilities may qualify. Here are the core components you should know as a caregiver:

Enrollment timelines and plan specifics matter. Your loved one’s current health needs, preferred doctors, and medication list should drive decisions about whether to stick with Original Medicare vs. a Medicare Advantage plan, and whether to add a Medigap policy or Part D coverage. The Village team can help connect families with guidance from trusted benefits professionals in the Richmond area.

What is Medicaid and who is it for?

Medicaid is a needs-based program funded jointly by federal and state governments to help individuals and families with limited income and resources access medical care. For seniors, Medicaid can be especially important for long-term care, much of which is not fully covered by Medicare.

Understanding Medicaid eligibility and how it intersects with Medicare can unlock access to important services and reduce out-of-pocket costs. The Village’s social workers and care coordinators can help families explore Virginia-specific options and next steps.

How Medicare and Medicaid work together

TopicMedicare coverageMedicaid coverageNotes for caregivers
Primary purposeBroad health coverage for older adults and some younger individuals with disabilitiesNeeds-based coverage for eligible low-income seniors and certain other groupsMany seniors are dual eligible; coordination between programs matters for access and costs
EligibilityBased on age (65+), disability status, or certain conditionsBased on income, resources, and state rules; varies by stateDual eligibility often maximizes benefits but requires careful planning and renewal
Cost sharingPart A may have no premium but has deductibles; Part B has a standard premium and coinsurance; Part D and Medigap may have premiumsMay cover Part A/B cost-sharing and additional services; may have income-based limitsIn Virginia, plan choices can affect overall out-of-pocket costs; benefits counselors can tailor recommendations
Long-term care coverageLimited coverage; primarily short-term skilled care after hospitalizationFrequently covers long-term care services in certain settings if eligibleLong-term care financing often requires careful assessment of needs and eligibility timelines
Drug coveragePart D plans for prescription drugsCan help with drug costs in some cases, especially when dual eligibleReview prescription lists with a benefits counselor to avoid gaps in coverage
Supplemental coverageMedigap options existNot always required but can complement Medicare if not dual eligibleWhen dual eligible, some Medigap plans may be less beneficial or unnecessary

Note: This table provides a snapshot. Individual eligibility and coverage can vary by age, health status, and Virginia-specific rules. Always verify current options with a qualified benefits counselor or your village care team.

Steps to navigate Medicare and Medicaid as a caregiver

  1. Assess the senior’s needs and current coverage. Consider hospitalizations, long-term care requirements, medications, and the preferred doctors or facilities.
  2. Confirm enrollment status and important timelines. Determine if there is a need to enroll in Medicare Part A, Part B, Part C, or Part D, and check Medicaid eligibility windows and renewal dates.
  3. Gather required documentation. Collect Social Security numbers, proof of income, asset information, citizenship or immigration documents, and any medical records or care plans.
  4. Seek personalized counseling and plan options. Engage with Virginia SHIP (State Health Insurance Assistance Program), DMAS resources, and The Village’s benefits team to compare plans, costs, and coverage for medications, therapies, and long-term care.
  5. Enroll or adjust coverage with a clear plan. Make enrollments or changes during the appropriate periods, and coordinate with the village’s financial and care teams to align benefits with care goals.
  6. Review annually and after significant life changes. A move, a change in health status, or a shift in care settings can alter needs and eligibility. Schedule periodic reviews with the care team.

Common questions from families

How The Village supports residents and families

Resources and contact information

OrganizationServicesHow to reach
Social Security Administration (SSA)Medicare enrollment, benefits questions, and eligibilitywww.ssa.gov or 1-800-772-1213
Virginia Department of Medical Assistance Services (DMAS)Virginia Medicaid program: eligibility, services, and waiverswww.dmas.virginia.gov or 1-804-371-2100
Virginia SHIP (State Health Insurance Assistance Program)Free, confidential counseling on Medicare options and plans1-800-333-0828 or www.shiphelp.org/virginia
The Village (Richmond) – Care TeamCoordinate benefits, enrollment steps, and care planning for residentsContact The Village front desk or your assigned care coordinator
Medicare.govOfficial Medicare information, plan comparisons, and enrollmentwww.medicare.gov

Resources can help you understand options, compare plans, and navigate enrollment. Remember, you do not have to face this alone. The Village’s care team in Richmond collaborates with families to interpret complex rules, align benefits with care goals, and ensure seniors receive the services they need with dignity and respect.

If you’d like, The Village can arrange a benefits review with a Virginia SHIP counselor or a member of our social work team to discuss your loved one’s unique situation. Our goal is to support families in making informed decisions that prioritize comfort, safety, and quality of life for seniors in our Richmond community.